Privacy Policy

1. Contact Data and Forms

We collect only the minimum data necessary to provide a personalized response to your inquiries and requests:

• Full Name or Company Name: To address you respectfully and personally.
• Contact details (WhatsApp or Email): To follow up on your requirements.
• Project or requirement details: To prepare a technical proposal and quote adjusted to your needs.

2. Use of Cookies and Advanced Analytics

Our website uses measurement tools to understand how users interact with our interface and improve the experience (UX). The tools we use are:

• Umami Analytics: Our main engine. It is entirely anonymous, does not use cookies, and does not track personal data (natively complies with GDPR and CCPA).
• Google Analytics 4 and Microsoft Clarity: We use these secondary platforms to analyze the geographic origin of our visits and generate anonymous heatmaps of the interface. Both technologies require the use of cookies and local storage.

Your privacy choices (Opt-In / Opt-Out): Depending on the region you visit us from, these commercial tools (Google/Clarity) will be blocked by default until you grant consent in our privacy banner, or they will be turned on, allowing you to revoke them at any time from the "Your Privacy Choices" link located in the site footer.

3. Use of Commercial Information

All information provided through our forms is used exclusively to:

• Contact you directly.
• Prepare technical proposals for design, software, or security audits.

Under no circumstances do we sell, transfer, or share your personal data with external third parties for advertising purposes.

4. Storage and Security

Your contact data travels encrypted through advanced security protocols (SSL) to our inbox managed by Resend and Gmail. We maintain the highest level of confidentiality in all our ethical hacking and commercial development communications.

5. Data Rights

You have the right to request the total deletion of your personal data from our contact databases at any time. To do so, send an email to contact@ensoulve.com stating your request, and we will proceed immediately.